Billing and refund policy

Digital Solar Desk subscriptions are sold by Paddle.com Market Ltd. as merchant of record. Paddle processes your payment, calculates tax and issues your invoice; your card statement may show Paddle. Paddle's buyer terms (paddle.com/legal/checkout-buyer-terms) also apply to your purchase. You enter your card details with Paddle; İbrahim Özgül never sees or stores them.

New companies try the Pro features free for 14 days: 3 users, 10 new quotes, 10 AI credits and 1 GB of file storage. No card is required. Nothing is charged automatically when the trial ends; the workspace becomes read-only until a plan is chosen and your data is kept.

Plans, prices and limits are shown on the Pricing page. Prices exclude tax. Businesses in Türkiye are charged the TRY price, others the USD price. The billing country is determined by Paddle at checkout; the language of the application does not change the price.

VAT or other sales taxes for your country are calculated by Paddle based on your billing country and shown at checkout before you pay.

Monthly plans renew every month and annual plans every year with the same payment method until you cancel. Annual plans are billed upfront for 12 months at the price of 10 monthly payments. Usage limits renew monthly on annual plans too.

An upgrade takes effect immediately; the difference calculated by Paddle and shown before you confirm is charged. A downgrade takes effect from the next billing date; your current limits apply until then. A downgrade deletes no data.

You can cancel at any time on the Billing page. You keep using the service until the end of the paid period and it does not renew. The workspace then becomes read-only; your data is kept and can be exported.

You can ask for a full refund without giving a reason within 14 days after any payment (first purchase or renewal). Send your request to Paddle via the link in your payment email or paddle.net, or to info@digitalsolardesk.com. Refunds are made by Paddle as the seller to the original payment method. After 14 days no refund is made for unused time; rights that apply by law are not affected. Refunds may be refused in case of abuse or suspected fraud.

If a renewal payment fails, Paddle retries it and notifies you by email. The service keeps working during a 7-day grace period; if payment still fails, the workspace becomes read-only. Your data is not deleted.

We may change prices. We announce a price increase for existing subscriptions by email at least 30 days before the next renewal; if you do not accept it you can cancel before the renewal.

For payment, invoice and refund questions use Paddle's support page (paddle.net) or info@digitalsolardesk.com.